Warranty Information

VIP Wireless offers limited warranty coverage on eligible products sold through our store. Warranty coverage varies depending on the product manufacturer and item category.

Device Warranty

New devices may include manufacturer warranty coverage. Warranty duration depends on the manufacturer and model.

Coverage may include:

  • Hardware defects
  • Manufacturing faults
  • Internal component issues
  • under normal use

Warranty does not cover:

  • Physical damage
  • Liquid exposure
  • Accidental damage
  • Unauthorized modifications
  • Misuse or neglect

Accessories Warranty

Selected accessories may include limited warranty coverage. Accessory warranty eligibility depends on:

  • Brand
  • Product type
  • Manufacturer terms

Please keep your original purchase receipt for warranty claims.

Warranty Claim Process

To request warranty assistance:

1. Visit our store
2. Bring the product and purchase receipt
3. Our team will check warranty eligibility

Additional manufacturer review may be required before approval. Warranty decisions are subject to manufacturer policies.

Important Notice

VIP Wireless is an independent retailer. We are not an authorized service provider for Apple, Samsung, or Google unless explicitly stated.

We provide in-store services only. We do not offer remote technical support or third-party assistance.

Walk-in customers welcome.

+1 3802718085
vipwireless4257@gmail.com
4257 E Main St, Columbus, OH 43213